Contact Us

If you wish to request additional information, report specific problems, or require additional GF AgieCharmilles support, please complete a Customer Response Form.

Customer Support

GF AgieCharmilles' customer support program maintains the highest levels of integrity to provide an unmatched level of customer service.

Our company is committed to its customers and only succeeds when you are completely satisfied. Therefore, our highly knowledgeable representatives are available by phone and by email to exceed your expectations.

If you wish to contact a GF AgieCharmilles representative, please call 1.800.282.1336 or call or e-mail the appropriate department directly.

Applications, Milling 1.800.777.7527 Option 7 send email Applications, Sinker 1.800.282.1336 Extension 870 send email Applications, Wire 1.800.282.1336 Extension 869 send email Consumables 1.800.282.1336 Extension 866 send email EDM/Milling Machine Installation 1.800.282.1336 Extension 129 send email Parts 1.800.282.1336 Extension 868 send email Service Milling (Mikron & Bostomatic) 1.800.777.7527 Press 4, then press 3 send email Service, Sinker (Agie) 1.800.438.5021 Extension 8923 send email Service, Sinker (Charmilles & Actspark) 1.800.282.1336 Extension 872 send email Service, Wire (Agie) 1.800.438.5021 Extension 8925 send email Service, Wire (Charmilles & Brother) 1.800.282.1336 Extension 871 send email Training 1.800.282.1336 Extension 167 send email

For more detailed information, please contact one of the following individuals:

Alain Dubois Customer Technical Support Manager 1.847.955.7119 send email LuAnn Twite Quality Issues 1.847.955.7170 send email Don McMillan Applied Technology Manager 1.847.955.7109 send email

Application Centres

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Download the When To EDM PowerPoint presentation (34.4mb).